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Pay Your Water Bill

Pay your water bill online using our online services. You can make a payment with your credit card or using your paypal account. Please have your account number available when making your payment.

Pay Your Bill
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Water Conservation

Water conservation is a key link between balancing current and future water needs. Our conservation materials focus on resources for local businesses, industries, communities and individuals.

Learn More
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Water Usage Calculator

Use our handy form to estimate how much water each member of your household uses and also see how changes in activities can help conserve water

Calculate Your Usage
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Download Forms

Find all our forms in a central location sorted by category to help facilitate in applying for service, buying a new home or contractor work.

Download Forms
  • Pay Your Water Bill
  • Water Conservation Tips
  • Water Usage Calculator
  • Download Service Forms

Receive Email Updates

Receive important information regarding changes to service and upcoming events. Learn how to update your information

CODE RED ALERTS

Receive emergency alerts regarding boil water notices, outages and emergency information via TXT message

Water Conservation

Learn how you can do your part at water conservation. Preserving today's water leads to tomorrows future

Current Notices:

FINAL NOTICES

 

This is a friendly reminder on time payments were due by April 30th 2012 by 4:30 PM.

 

Accounts carrying a balance forward into April will be receiving Phone calls, Emails, and Final Notices as long as their updated information has been received in our office.

 

The last day for customers who missed the April billing deadline have until May 7th 2012 at 4:30 PM EST to get payment into the office.   *Please do not mail payments via US Postal Service or use E-Checks as there can be delays*

 

Customers who still have a balance on their account as of 4:30 PM EST on May 7th 2012 will be on the disconnect list for May 08th 2012 beginning at 07:30 AM EST.   Once on the disconnect list all customers must pay a $20.00 reconnect fee.   The disconnect list is not modified after it is released.

 

Reconnections will begin as soon as possible on April 10th 2012.   Please do not try and pay field staff, they are unable to accept payments.  We ask you contact our office for assistance.

 

Thank you!

FINAL NOTICES

 

This is a friendly reminder on time payments were due by March 30th 2012 by 4:30 PM.

 

Accounts carrying a balance forward into April will be receiving Phone calls, Emails, and Final Notices as long as their updated information has been received in our office.

 

The last day for customers who missed the March billing deadline have until April 9th 2012 at 4:30 PM EST to get payment into the office.   *Please do not mail payments via US Postal Service or use E-Checks as there can be delays*

 

Customers who still have a balance on their account as of 4:30 PM EST on April 9th 2012 will be on the disconnect list for April 10th 2012 beginning at 07:30 AM EST.   Once on the disconnect list all customers must pay a $20.00 reconnect fee.   The disconnect list is not modified after it is released.

 

Reconnections will begin as soon as possible on April 10th 2012.   Please do not try and pay field staff, they are unable to accept payments.  We ask you contact our office for assistance.

 

Thank you!

 

Customer Care Team

Orange Tree Utility Co Inc

Striving in excellence of service for over 20 years, we provide customers access to drinking water and sewer services since 1985.

We proudly serve the following communities:
Citrus Greens at Orangetree
Valencia Lakes
Valencia Golf Course
Orange Blossom Ranch
Twin Eagles
33rd Ave NE & SE
and Waterways of Naples

Our Customer Service Office is located at

Quail Creek Professional Building
4500 Executive Drive
Suite 110
Naples Florida, 34119

T: 239-596-4088
F: 239-596-4091

Email: customerservice@orangetreeutility.com

Customer Service Hours are Monday-Friday 08:00am-12:00 noon to 1:00pm-5:00pm

24-hour Emergency Call Center - 239-596-4088

-No water (for greater than 5 mins and not relating to backflow preventers),
-Low water pressure,
-Sewer back up,
-Lift Station alarms
-24-hour Emergency Call Center will not dispatch calls pertaining to broken backflow preventer’s.  Customers are asked to call an approved Backflow Technician


* reporting a false emergency will result in assessed penalties to your account.
** the call center is unable to take payments, discuss billing related matters, or customer complaints.

Important Info

IF YOU HAVE AN EMERGENCY and need to contact us, please call our main number, 239-596-4088.  It is answered 24 hours a day, 7 days a week. 

Water Restrictions
For information about current water restrictions please CLICK HERE for more information.

FAQ: Boil Water Notices

Boil water notices are common in Southwest Florida, caused by water main breaks, construction mistakes, disruptions at the water treatment plant and natural disasters like floods and hurricanes. The typical notice is issued as a precaution until water samples can be collected and analyzed. If you wish to receive these alerts via TEXT message on your cell phone, please sign-up for our Code Red alerts

Water Conservation

The South Florida Water Management District is a regional governmental agency that oversees the water resources in the southern half of the state, covering 16 counties from Orlando to the Florida Keys and serving a population of 7.5 million residents.

It is the oldest and largest of the state's five water management districts. Created in 1949, the agency is responsible for managing and protecting water resources of South Florida by balancing and improving water quality, flood control, natural systems and water supply.

For more information visit the:

South Florida Water Management District Website.

Current Weather

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Cloudy
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