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Water conservation is a key link between balancing current and future water needs. Our conservation materials focus on resources for local businesses, industries, communities and individuals.

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CODE RED ALERTS

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Water Conservation

Learn how you can do your part at water conservation. Preserving today's water leads to tomorrows future

Current Notices:

ORANGE TREE UTILITY CO INC

FINAL NOTICE

Dear Valued Customers:

Our records do not show a payment was made for your account by the deadline of December 30^th 2011 by 4:30 PM EST.

This is a friendly reminder, if you have not already made payment on your account; please do so no later than January 9^th 2012 by 4:30 PM EST. Disconnection day is scheduled for January 10^th 2012 starting at 07:30 AM EST.

If you have made payment after December 30^th 2011, please call 239-596-4088 or email our office at customerservice@orangetreeutility.com to confirm your account is paid in full. If you need to make a payment you can visit our website www.orangetreeutility.com and pay your bill online.

Again, if you have not made a payment for the December Billing please remember the following:

Payment needs to be received by our office no later than 4:30PM on 1/9/12
Do not use e-check as a method of payment
Do not mail in payment as we may not receive it by the deadline
We can not process payments over the phone

All customer accounts carrying a balance as of 12/31/11 will be receiving and email reminder, phone call reminder, and a Final Notice mailed. If you have any questions regarding this notice, please feel free to call our office at 239-596-4088.

Thank you!

Customer Care Team

PUBLIC ADVISORY LIFTED

IN VALENCIA GOLF & COUNTRY CLUB

The Precautionary Boil Water Advisory issued 12/19/11 has been lifted.

The laboratory results we have received all came back clear of bacteria.

Thank you all for your cooperation regarding this event.

Orange Tree Utility Co Inc

Striving in excellence of service for over 20 years, we provide customers access to drinking water and sewer services since 1985.

We proudly serve the following communities:
Citrus Greens at Orangetree
Valencia Lakes
Valencia Golf Course
Orange Blossom Ranch
Twin Eagles
33rd Ave NE & SE
and Waterways of Naples

Our Customer Service Office is located at

Quail Creek Professional Building
4500 Executive Drive
Suite 110
Naples Florida, 34119

T: 239-596-4088
F: 239-596-4091

Email: customerservice@orangetreeutility.com

Customer Service Hours are Monday-Friday 08:00am-12:00 noon to 1:00pm-5:00pm

24-hour Emergency Call Center - 239-596-4088

-No water (for greater than 5 mins and not relating to backflow preventers),
-Low water pressure,
-Sewer back up,
-Lift Station alarms
-24-hour Emergency Call Center will not dispatch calls pertaining to broken backflow preventer’s. Customers are asked to call an approved Backflow Technician

* reporting a false emergency will result in assessed penalties to your account.
** the call center is unable to take payments, discuss billing related matters, or customer complaints.

Important Info

IF YOU HAVE AN EMERGENCY and need to contact us, please call our main number, 239-596-4088. It is answered 24 hours a day, 7 days a week.

Water Restrictions
For information about current water restrictions please CLICK HERE for more information.

FAQ: Boil Water Notices

Boil water notices are common in Southwest Florida, caused by water main breaks, construction mistakes, disruptions at the water treatment plant and natural disasters like floods and hurricanes. The typical notice is issued as a precaution until water samples can be collected and analyzed. If you wish to receive these alerts via TEXT message on your cell phone, please sign-up for our Code Red alerts

Water Conservation

The South Florida Water Management District is a regional governmental agency that oversees the water resources in the southern half of the state, covering 16 counties from Orlando to the Florida Keys and serving a population of 7.5 million residents.

It is the oldest and largest of the state's five water management districts. Created in 1949, the agency is responsible for managing and protecting water resources of South Florida by balancing and improving water quality, flood control, natural systems and water supply.

For more information visit the:

South Florida Water Management District Website.