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Pay Your Water Bill
Pay your water bill online using our online services. You can make a payment with your credit card or using your paypal account. Please have your account number available when making your payment.
Pay Your Bill
Water Conservation
Water conservation is a key link between balancing current and future water needs. Our conservation materials focus on resources for local businesses, industries, communities and individuals.
Learn More
Water Usage Calculator
Use our handy form to estimate how much water each member of your household uses and also see how changes in activities can help conserve water
Calculate Your Usage
Download Forms
Find all our forms in a central location sorted by category to help facilitate in applying for service, buying a new home or contractor work.
Download Forms- Pay Your Water Bill
- Water Conservation Tips
- Water Usage Calculator
- Download Service Forms
Receive Email Updates
Receive important information regarding changes to service and upcoming events. Learn how to update your information
CODE RED ALERTS
Receive emergency alerts regarding boil water notices, outages and emergency information via TXT message
Water Conservation
Learn how you can do your part at water conservation. Preserving today's water leads to tomorrows future
APRIL FINAL NOTICES
This is a friendly reminder on time payments were due by April 30th 2013 no later 4:30 PM.
Customers with balances on their accounts as of May 01st 2013 will be receiving Phone calls, Emails, and written
Final Notices mailed. Please make sure your contact information is up to date with our office to ensure these
important reminders are received accordingly.
Customers must have payments into our office no later than May 9th at 4:30 PM EST. *Please do not mail payments via US Postal Service or use E-Checks as there can be delays*
Disconnect day is May 10th 2013 beginning at 07:30AM. If your service is disconnected for non-payment, service will remain locked until the past due amount is paid in full including the reconnect fee of $20.00. The disconnect list is not modified after it is released..
Reconnections will begin as soon as possible on May 10th 2013 in the order in which you pay. Customers who pay their balances by 4:30PM EST. Please do not try and pay field staff, they are unable to accept payments. We ask you contact our office for assistance.
Thank you!
MARCH FINAL NOTICES
This is a friendly reminder on time payments were due by March 29th 2013 no later 4:30 PM.
Customers with balances on their accounts as of March 30th 2013 will be receiving Phone calls, Emails, and written
Final Notices mailed. Please make sure your contact information is up to date with our office to ensure these
important reminders are received accordingly.
Customers must have payments into our office no later than April 8th at 4:30 PM EST. *Please do not mail payments via US Postal Service or use E-Checks as there can be delays*
Disconnect day is April 9th 2013 beginning at 07:30AM. If your service is disconnected for non-payment, service will remain locked until the past due amount is paid in full including the reconnect fee of $20.00. The disconnect list is not modified after it is released..
Reconnections will begin as soon as possible on April 9th 2013 in the order in which you pay. Customers who pay their balances by 4:30PM EST. Please do not try and pay field staff, they are unable to accept payments. We ask you contact our office for assistance.
Thank you!
Orange Tree Utility Co Inc
Striving in excellence of service for over 20 years, we provide customers access to drinking water and sewer services since 1985.
We proudly serve the following communities:
Citrus Greens at Orangetree
Valencia Lakes
Valencia Golf Course
Orange Blossom Ranch
Twin Eagles
33rd Ave NE & SE
and Waterways of Naples
Our Customer Service Office is located at
Quail Creek Professional Building
4500 Executive Drive
Suite 110
Naples Florida, 34119
T: 239-596-4088
F: 239-596-4091
Email: customerservice@orangetreeutility.com
Customer Service Hours are Monday-Friday 08:00am-12:00 noon to 1:00pm-5:00pm
24-hour Emergency Call Center - 239-596-4088
-No water (for greater than 5 mins and not relating to backflow preventers),
-Low water pressure,
-Sewer back up,
-Lift Station alarms
-24-hour Emergency Call Center will not dispatch calls pertaining to broken backflow preventer’s. Customers are asked to call an approved Backflow Technician
* reporting a false emergency will result in assessed penalties to your account.
** the call center is unable to take payments, discuss billing related matters, or customer complaints.
Important Info
IF YOU HAVE AN EMERGENCY and need to contact us, please call our main number, 239-596-4088. It is answered 24 hours a day, 7 days a week.
Water Restrictions
For information about current water restrictions please CLICK HERE for more information.
FAQ: Boil Water Notices
Boil water notices are common in Southwest Florida, caused by water main breaks, construction mistakes, disruptions at the water treatment plant and natural disasters like floods and hurricanes. The typical notice is issued as a precaution until water samples can be collected and analyzed. If you wish to receive these alerts via TEXT message on your cell phone, please sign-up for our Code Red alerts
Water Conservation
Water Conservation
The South Florida Water Management District is a regional governmental agency that oversees the water resources in the southern half of the state, covering 16 counties from Orlando to the Florida Keys and serving a population of 7.5 million residents.
It is the oldest and largest of the state's five water management districts. Created in 1949, the agency is responsible for managing and protecting water resources of South Florida by balancing and improving water quality, flood control, natural systems and water supply.
For more information visit the:
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