Contact

Contact Us

Customer Service Hours are Monday-Friday 08:00am-12:00 noon to 1:00pm-5:00pm

T: 239-596-4088
F: 239-596-4091

24-hour Emergency Call Center will dispatch customer's concerns relating to:

  • No water
  • Low water pressure
  • Sewer back up
  • Lift Station in Alarm


Reporting a false emergency will result in assessed penalties to your account.  Please note the emergency call center is unable to take payments, discuss billing related matters, or customer complaints.

 

Mailing Address

Orange Tree Utility Co. Inc
Quail Creek Professional Building
4500 Executive Drive
Suite 110
Naples Florida, 34119

Email: customerservice@orangetreeutility.com

Important Info

IF YOU HAVE AN EMERGENCY and need to contact us, please call our main number, 239-596-4088.  It is answered 24 hours a day, 7 days a week. 

Water Restrictions
For information about current water restrictions please CLICK HERE for more information.

FAQ: Boil Water Notices

Boil water notices are common in Southwest Florida, caused by water main breaks, construction mistakes, disruptions at the water treatment plant and natural disasters like floods and hurricanes. The typical notice is issued as a precaution until water samples can be collected and analyzed. If you wish to receive these alerts via TEXT message on your cell phone, please sign-up for our Code Red alerts

Water Conservation

The South Florida Water Management District is a regional governmental agency that oversees the water resources in the southern half of the state, covering 16 counties from Orlando to the Florida Keys and serving a population of 7.5 million residents.

It is the oldest and largest of the state's five water management districts. Created in 1949, the agency is responsible for managing and protecting water resources of South Florida by balancing and improving water quality, flood control, natural systems and water supply.

For more information visit the:

South Florida Water Management District Website.